COMPANY QUALITY POLICY
All products and services provided by ROBERTSON PRECISION, INC. shall conform to the requirements specified. Employees are responsible for their input to the procurement, production, support, delivery, service or management provided.
We are committed to continually improving all products and services and to maintain ROBERTSON PRECISION, INC. as the Quality leader in our field.
In order to meet our goals we will pursue the following objectives:
- Provide our customers with only the highest quality products and services
- Provide those products and services on time and to provide our customers with the best pricing and value for our products and services
- Provide totally open communications with our customers in order to meet the customer's needs
- Provide a system of Continuous Quality Improvement
- Provide a system of employee involvement, motivation and training
The quality program described in this Quality Policy has been specifically designed to provide the framework to allow accomplishment of our quality objectives and goals.
The Quality Manager has the authority and responsibility for definition, implementation and maintenance of this quality program. This position has the responsibility to identify and record problems affecting quality and take or require actions to be taken to prevent reoccurrence. This authority includes halting shipments or work in progress until the non-conformances are resolved.
We would like to emphasize that we at ROBERTSON PRECISION, INC. are committed to observing the highest ethical standards in every facet of our business, and in all dealings with our customers. |